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Call Forwarding

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What is this?

Call Forwarding (or call divert) allows you to divert incoming calls to an alternative number of your choice - cellular or fixed, national or international. Generally customers divert calls to their VoiceMail message service, but you have the option to divert your calls to any other number.

How it works

Activating Call Forwarding

  1. Dial **Forwarding Code*The Number#
    • ("Forwarding Code" can be found below)
    • "The Number" being the number to which you wish your calls to be forwarded to.
    • Example: **21*081XXXXXXX# would divert all calls to 081XXXXXXX

Cancelling Call Forwarding

  1. Dial ##Forwarding Code#
    • "Forwarding Code" can be found below
    • Example: Dial ##21# would remove the divert for all calls (21)

Forwarding Codes

All your calls 21
When you don’t answer your phone 61
When you’re not reachable 62
When you’re busy on your phone 67

Call Forwarding while roaming

Calls retrieved from your VoiceMail or any other number while you are roaming are charged at the international rate applicable to the country you are visiting.

Calls forwarded to alternative numbers will no longer be diverted to to your VoiceMail.

If you cancel your Call Forwarding and want to divert to VoiceMail, you will have to reset the diversions to VoiceMail.

What it costs

Call Forwarding charges are detailed in the MTC’s tariff sheet.