Call Forwarding (or call divert) allows you to divert incoming calls to an alternative number of your choice - cellular or fixed, national or international. Generally customers divert calls to their VoiceMail message service, but you have the option to divert your calls to any other number.
How it works
Activating Call Forwarding
Dial **Forwarding Code*The Number#
("Forwarding Code" can be found below)
"The Number" being the number to which you wish your calls to be forwarded to.
Example: **21*081XXXXXXX# would divert all calls to 081XXXXXXX
Cancelling Call Forwarding
Dial ##Forwarding Code#
"Forwarding Code" can be found below
Example: Dial ##21# would remove the divert for all calls (21)
All your calls
When you don’t answer your phone
When you’re not reachable
When you’re busy on your phone
Call Forwarding while roaming
Calls retrieved from your VoiceMail or any other number while you are roaming are charged at the international rate applicable to the country you are visiting.
Calls forwarded to alternative numbers will no longer be diverted to to your VoiceMail.
If you cancel your Call Forwarding and want to divert to VoiceMail, you will have to reset the diversions to VoiceMail.