Terms and Conditions


Latest update documents



  • BlackBerry
  • Caller ID
  • Contract Terms & Conditions
  • Data Bundle (Contract)
  • Data Bundle with Validity T&Cs
  • Freemail
  • NetMan TurboBoost
  • Shortcode (Contract)
  • TurboBoost T&Cs

BlackBerry

BlackBerry

BlackBerry® smartphones are a leading wireless solution that keeps mobile professionals connected to their customers, friends, colleagues, relatives and the information that drives their day.

dial *682# to subscribe or unsubscribe.


BlackBerry® Complete Plan
BlackBerry® Absolute PlanBlackBerry® Prosumer Enterprise
Activation fee (30 days)N$530.00N$95.00N$169.00
BlackBerry® Messenger (BBM™)
YesYes
Yes
BlackBerry® E-mail (BBMail™)
Yes
Yes
Yes
On-device Browser
Yes
Yes
Yes
BlackBerry® AppWorld™
Yes
Yes
Yes
Social Networking
Yes
Yes
Yes
Instant Messaging
YesYes
Yes
Web-based E-mail Account
1 E-mail Address10 E-mail Address10 E-mail Address
BlackBerry® Protect
Yes
NoYes
BlackBerry® EnterpriseNoNoYes
BlackBerry® Enterprise Server Express
NoYes
Yes
BlackBerry® Services on the following packages receives a N$53 discount equal to BlackBerry® Complete:

Select Packages

Select Packages

Research In Motion® (RIM®)

Research In Motion® (RIM®) develops integrated hardware, software and services that support multiple wireless networks. RIM® is best known for creating the BlackBerry® smartphone and providing solutions that allow seamless, mobile access to time-sensitive information through email, phone, text messages, the Internet and applications. The RIM portfolio of award-winning products is used by thousands of organizations around the world.

BlackBerry® Handsets

BlackBerry® smartphones provide you with the power to connect to everything that matters in your professional and personal lives. Whatever your needs, there's a BlackBerry® smartphone to suit your lifestyle.

The Features You Need

For your mobile life, BlackBerry® smartphones have all the features you need:

  • While you're on the go, keep in touch with email, instant messaging and advanced phone functionality
  • Go  beyond communications with features like a built-in camera, multi-media and social networking capabilities
  • Stay on top of your life wherever it takes you with the Internet, GPS, BlackBerry® Maps and more
  • BlackBerry® smartphones are designed with an easy-to-use QWERTY style keyboard or SureType® technology.
  • Along with the intuitive trackball on many models, that means typing and navigating couldn't be easier.

Download the latest handset software

Blackberry Desktop Software®

BlackBerry® Desktop Software, which is included with each BlackBerry® smartphone, is an integrated suite of applications that manages the link between your BlackBerry® smartphone and your e-mail account, organizer and more. BlackBerry® Desktop Software runs on your desktop PC and allows you to:

BlackBerry® Internet Services

Several Knowledge Base Articles are available to help you manage your BlackBerry® Internet Bundle account, as well as the BlackBerry® Internet Bundle web site. These articles cover a number of topics, including the ones listed below.

Getting started

  • MTC BlackBerry® Internet Services Support
  • Find out which version of BlackBerry® Internet Bundle you are using
  • Setting up your BlackBerry® Internet Bundle Account Applies to BlackBerry® Internet Bundle v1.8 to v2.0
  • Log in to the BlackBerry® Internet Bundle web site Applies to BlackBerry® Internet Bundle v1.8 to v2.0
  • Changing the sent from address Applies to BlackBerry® Internet Bundle v1.8 to v2.0
  • Importing your Outlook® address book into your BlackBerry® Internet Bundle address book Applies to BlackBerry® Internet Bundle v1.8

Deleting messages and managing your mailbox

All of the following articles apply to BlackBerry® Internet Bundle v1.8:

Integrating your existing e-mail accounts with your BlackBerry® account

  • Integrate other e-mail accounts with your BlackBerry® account Applies to BlackBerry® Internet Bundle v1.8 to v2.0
  • Integrate a Yahoo® Mail Plus account with your BlackBerry® account Applies to BlackBerry® Internet Bundle v1.8
  • Integrate an iNotes account with your BlackBerry® account Applies to BlackBerry® Internet Bundle v1.8 to v2.0
  • Integrate an Outlook Web Access account with your BlackBerry® account Applies to BlackBerry® Internet Bundle v1.8 to v2.0

Troubleshooting

Forgot user ID or password for the BlackBerry® Internet Bundle web site Applies to BlackBerry® Internet Bundle v1.8 to v2.0

BlackBerry® Enterprise Server

Designed to meet the needs of enterprise and government organisations, BlackBerry® Enterprise Server is designed for organisations that have an on-premise e-mail server and require a high level of IT control.

BlackBerry® Enterprise Server can be run in environments alongside BlackBerry® Enterprise Server Express for organisations that only have a sub-set of users that require advanced IT management.

Productivity features:

BlackBerry® Enterprise Server provides end users with wireless access to business applications and advanced smartphone functionality.

  • Push Technology
  • Email
  • Advanced calendaring
  • Address Book
  • Document and file access
  • Instant Messaging
  • Collaboration and Social Networking

Security features:

Enjoy peace of mind with controls and advanced security offered by BlackBerry® Enterprise Server. 

Management and support features:

Get advanced tools and capabilities to help you efficiently manage your wireless infrastructure. 

App creation and management tools:

Reduce the time and resources needed to develop, deploy and manage wireless applications for your business. 

BlackBerry® Enterprise Server Express:

BlackBerry® Enterprise Server Express wirelessly synchronises Microsoft® Exchange or IBM® Lotus® Domino® with BlackBerry® smartphones. It provides advanced BlackBerry® smartphone business features with no software license fees or additional per user license fees, and works with most personal BlackBerry® data plans or BlackBerry® enterprise data plans.

Key features:

  • Advanced e-mail
  • Wireless synchronization
  • Up-to-date calendar
  • Integrated contacts
  • Remote file and intranet access
  • Can be installed on an existing mail server
  • Proven security

For detailed features visit the BlackBerry® website.

BlackBerry® 10

BlackBerry® 10BlackBerry 10 is a robust and reliable platform that is smooth and responsive. It has a modern design and a gesture-based interface that is highly discoverable. It is designed to support, learn, and adapt to the way you work and share with features.

Caller ID

Caller ID

What is this?

Our Caller Line ID allows you to screen your incoming calls. With the Caller Line ID you are in control of whose call you answer. 

Caller Line Identification Present (CLIP) enables the receiver of a call to see the origin of an incoming call, i.e. your cellphone number. Should you prefer to keep calls from your cellphone number anonymous, you can request MTC to activate Call Line Identification Restricted (CLIR) on your cellphone number at no additional charge. 

Contact our Contact Centre (120) or your nearest MobileHome. 

What it cost

Free of charge.

Contract Terms & Conditions

Contract Terms & Conditions

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Data Bundle (Contract)

Data Bundle (Contract)

Download PDF

Data Bundle with Validity T&Cs

Data Bundle with Validity T&Cs

Download PDF

Freemail (Contract)

Freemail (Contract)

Download PDF

NetMan TurboBoost

NetMan TurboBoost

Download PDF

Shortcodes (Contract)

Shortcodes (Contract)

Options Short Code (dial these shortcodes)
Contract enquiry (Roaming) +264811200000 (Replaced 081120)
Corporate enquiry (Roaming) +264811350000 (Replaced 081135)
Voicemail retrieval (Roaming) +264811110000 (Replaced 081111)
Roaming Services *628# (Activate/deactivate)
MTC Money 140*682#
Customer Contact Centre 12000 (replaced 120)
Balance Enquiry *682# (this will display your balance on the screen)
Call Mail / VoiceMail 12300 ( replaced 123)
Family and Friends 15300 (replaced 153)
CallMe Request
  • *150* cell number #
Activate Data Roaming *7626#
De-Activate Data Roaming *7626#
Data Bundle with Validity *682#
International Voice Bundle *682#
To view MSISDN *124*1#
Call Hold / Wait (activate) *43*11#
Call Hold / wait (de-activate) #43*11#
Facebook Alerts SMS FBook to 32665
Ring Back Tone (CRBT) SMS REG 15111( will bed replaced by 15111)

TurboBoost T&Cs

TurboBoost T&Cs

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